Confused by a phonecall

[nothing2lose]

Sounds dodgy to me, but Im not so sure its a debt collector. Buts thats because I assume that they only have the account holder's name, the company the debt is with and the total of the debt, and no other detail.
But if I had gotten that phone call I wouldnt have given out DH's mobile number. I find it strange that she didnt say what company she was calling from and from what you've written was very vague about details. Also normally if you say they are not there, they will give you a number to return the call. There is something dodgy about it though. Hopefully he can give you an answer when he gets home as to what it was about.

A debt collector will have more details than name and address. They would likely have employment history, next of kin, etc because that would be on the credit file. They might not have said where they were from because, due to the Privacy Act, they can't disclose the debt to a third party. That would include a spouse.

[sloane]

A debt collector will have more details than name and address. They would likely have employment history, next of kin, etc because that would be on the credit file. They might not have said where they were from because, due to the Privacy Act, they can't disclose the debt to a third party. That would include a spouse.

yeah that ^ sounds like collections to me but is weird if you're on the account. if your name is on the account then they should be able to speak to you as well. does he have any accounts solely in his name?

[Teeki]

Sounds a bit dodgy to me - she really didn't sound prepared for the phone call! Working at a bank, before I call a customer, I make sure who I can speak to regarding the particular account, so that if someone other than the customer answers I know what I can & can't say. If I were her, and I was calling regarding an account in your DPs name only, I'd only have said "Hi, this is Kaytee from the bank (not giving the bank's name), is DP there?" If he wasn't there and I knew you weren't a signatory on this particular account, I'd leave a message with you for him to call me back. I usually have the customer's mobile number though, so I'd give that a go, but I wouldn't go asking you for info, and I definitely wouldn't say

Give me a minute ill have a look through the account and see if i can talk to you about this.....your name is here but there is no where saying i can talk to you..

And then have a little chat to myself about it! Because obviously that's going to bring up questions for you, and if this was a confidential thing for him she's kind of letting the cat out of the bag.

When your DP does speak to her, if it's something you're supposed to be talked to about (which you probably are seeing as your name's on the account) I'd get him to ask them to make you a signatory, and then ask her to be much more careful with giving out/obtaining info in future.

[beansbeans!]

A debt collector will have more details than name and address. They would likely have employment history, next of kin, etc because that would be on the credit file. They might not have said where they were from because, due to the Privacy Act, they can't disclose the debt to a third party. That would include a spouse.

I currently have a debt collector after me (long story, but we're not at fault thankfully) and they will tell Dh the name of the company, what it is about, etc when he asks before putting them onto me. We also had a debt collector years ago for an account in DH's name, who did the same, but they never had details on emplopyment details, or anything like that. they tried to get those details out of me, but never succeeded in that.
I still find it dodgy that they wont say the company name when LMS answered the phone.

[Me+him+bub]

could be centrelink or family assistance?

[*LittleMissSummer*]

could be centrelink or family assistance?

I don't think so, we are both on the account and ive called up in the past and they have talked to me about our payments.

Hmm, hopefully he took the call from her and i know what its regarding.

[beansbeans!]

LMS; just wondering if you found out what the phone call was about??

[*LittleMissSummer*]

He said it was a debt collector. I still don't understand the whole secrecy of who she was but oh well. Hopefully hes sorted it out and i wont get anymore weird phone calls.