How long should a bank dispute take?

[{sarah}]

Arrrrrgh so frustrating. I just got off the phone from the bank & they are sooo not helpful. They gave me a company name which is a holiday appartment complex in Brisbane. They tell me that I have to contact them directly about it, they can't dispute it from their end, even though that's what I was told a few weeks ago that they could.

Basically I was told "there's a website called yellow pages dot com you can find them on there"

So now the money just has to sit there for ???? some amount of time until they decide to dispute it from the other end. VERY ANNOYED.

[Oorki Galoorki]

is it a decent amount??
give the company a call explain but DO NOT give them a figure... let them work it out.

your such a nice person trying to give it back