thread: How long should a bank dispute take?

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  1. November 25th, 2009, 10:57 AM #1
    {sarah}
    Registered User


    Feb 2004
    Melbourne
    11,171

    When I worked it out it was just under triple the money LOL, didn't calculate it properly this morning! So now they have transferred close on $500 to me for no reason.

    DH called the bank this morning & got no further than I did. He did manage to track down the ABN which I couldn't & has spoken with the Financial Controller of the company, they are trying to work it all out now. What a pain.
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  2. November 25th, 2009, 11:03 AM #2
    The[cookie]Doctor
    Registered User


    Jul 2007
    Melbourne
    3,660

    Far out. That sucks - especially if you weren't in a great financial position it would be hard to have that money just sitting there. I hope you can figure it out soon!
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  3. November 25th, 2009, 02:41 PM #3
    Jaycee
    Registered User


    Oct 2006
    Adelaide, SA
    3,962

    Wow Sarah, once you can understand but again?
    Hope you have some luck with the company!
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  4. November 25th, 2009, 02:50 PM #4
    {sarah}
    Registered User


    Feb 2004
    Melbourne
    11,171

    Oh very very annoying. The company details the bank gave us were incorrect, they said it was a resort in QLD when it turns out it was a Kwik Kopy in QLD. DH has sorted it out & the money has been transferred back to them. Apparently the company was unimpressed... Hello your mistake, we were honest enough to fix it.
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  5. November 25th, 2009, 03:03 PM #5
    Jaycee
    Registered User


    Oct 2006
    Adelaide, SA
    3,962

    The company was unimpressed with you??
    None of this was your fault Sarah, if it were me I would of just said sorry got the wrong company and kept it after the way they handled the matter!
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  6. November 25th, 2009, 07:17 PM #6
    nic
    Registered User


    Jan 2004
    3,903

    What?? They were unimpressed with you??
    Kwik Kopy is a franchise business aren't they? Maybe email head office and tell them how that franchise handled your call?
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  7. November 25th, 2009, 10:03 PM #7
    The[cookie]Doctor
    Registered User


    Jul 2007
    Melbourne
    3,660

    What?? They were unimpressed with you??
    Kwik Kopy is a franchise business aren't they? Maybe email head office and tell them how that franchise handled your call?

    :yeahthat:
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