i know you cant get FTBb whilst getting PPL, but also would have thought it was just whilst you were activly getting payments. maybe with that your income est. bumped you up so you aren't eligible for FTBb at all due to income?? I have no idea sorry.

my centrelink stuff was sorted within the week. and i put it in 2 weeks before xmas! so wasn't expecting it at all. was really surprised it was all done so quick at such a busy time of year.