Who is your home and contents with?

[Ellibam]

we went through a broker(so i didnt have to do the running around)
and we are now all with alliance.
when we had h&c(now only C as we sold up) we never made a household claim but did for our cars and that was dealt with so quickly

[Arimeh]

Nic - the solicitor also said that suncorp were the worst to deal with

(and we were with suncorp - switched and saved $200 a year on car insurance alone)

[nic]

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[Bathsheba]

We've been with CGU for over 10 years. They have been great. We have accidental cover with Nil excess (which I don't think they offer anymore but they still honor our claims). In the time we have been with them we have made 5 claims... all resulting in a cheque in the mail after a phone call and then posting back a form). They were for: (approximate costs)

A drowned mobile phone $200
An accidentally broken iron (running child pushed it off ironing board onto tiles) $100
A drowned keyboard $50 (courtesy of my DD and a glass of juice).
A damaged pram (same DD tried to ride in it damaging the chassis beyond repair) $1000 (3 in 1 Emmaljunga)

They did question the pram claim a bit more vigorously compared to the other claims... but we still got our cheque in the mail after we sent in a receipt for the new pram. We still had the receipts and manual for the old pram which helped.

All claims were direct replacements for existing items. New for old. The pram that was damaged was 8 years old but that didn't bother them.

So we've been very happy with them and have never considered changing.

[satya]

All our insurance is with RACV. Have had to claim with them in the past for both car & contents insurance & they were fantastic. Twice got robbed & both times they were very prompt with dealing with the situation. The window was fixed I think within 24 or maybe 48 hours & the tools that were stolen were replaced within about a week. I used to be with AAMI for my car & after making a claim switched back to RACV as they took forever to fix my car - my car was away for 3 weeks with AAMI as against 3 days with RACV for almost identical damage to the same car.

[Danni]

I was ith HBA when I lived in a cheaper suburb for insurance. We had a water damage claim and they were so fantastic. They honoured payment for items which I had thrown out and hadn't even shown them proof!

I am now with Real Insurance as they are so cheap!

[Astrolady]

We are with AAMI for H & C and 1 of our 2 cars. The other car (our new one) is with Swann Insurance as Rebel Ford gave us a great discount if we did our insurance with them, but went through Rebel to do it... does that make sense LOL.

[nic]

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[*Efjay*]

I was with alliance. but now everything, car, bike, content (I rent), greenslips etc are with QBE.
I was really happy when I called to make the claim to replace my windscreen & discovered I get 1 free windscreen a year