I'm with GIO. My sister's house burnt down last year and they were fantastic to deal with. Nothing was too much trouble for them, they got the house fixed and all their belongings replaced in a reasonable amount of time.
I'm with Vero & got a discount being a customer of Bank of Qld - they were also one of the only ones who did a decent landlords insurnace. All cars (just 2 for now) are through Shannons because of what they are (Chevy Impala & a modified Mazda 2)
We are through our bank. They have been pretty good and cover everything that was really important, like cyclones (considering they expect one this summer). We have not needed to make a claim at this stage but if everything gets wrecked we have been told by people who are with them that they are pretty quick.
We have all our insurance- contents & two cars through AAMI. I think they're great. When I had my car accident in August there were no hassles with lodging the claim or waiting weeks for the money to come through, as it was a complete write-off. I was worried about not getting the money, as its a long story, but basically the driver of the car in the wrong wasn't covered under the insurance for the car...but they said don't worry, you'll get your money anyway! We found them very helpful and it was all sorted out very quickly, for which we were thankful!
For our contents insurance, we pay about $300/yr, and even my engagement ring is covered under it, for theft & loss, which is great. We wouldn't use anyone else!
We have everything with AAMI and have found them fantastic. We had to make a claim after the last cyclone a few years ago, and had no hassle with them. We've also made 2 car claims in the past couple of years, and again, really easy to deal with.
I too have heard Suncorp are the worst to deal with, and one of the most expensive as well.
Can't stand AAMI as a car insurer - my car went in 6 times for the same repair (somebody ran up the back, not a lot of damage) and they still couldn't get the freaking colour right so we gave up - each time it went in it came back with something else wrong (chipped window, chipped paint elsewhere) it wasn't until the 4th time it went back that AAMI actually gave me a hire car (then the hire company TWICE tried to charge me for it because the insurance company said one week for the hire and it took 3-4 weeks each time to get my car back & I'd rung AAMI to remind them to let the car hire place know). AAMI have wiped their hands of the situation - so much for the lifetime guarantee.
We swapped to Suncorp after that, they were ok until the day I rang them to let them know I'd modified my car (turbo in a Mazda 2) and they cancelled ALL our car insurances (3 vehicles) on the spot. That is when we went to Shannons and they've been brill. Am contemplating taking my contents insurance over to them because they cover a lot more "enthusiast" specific things (like tools, memorabilia etc). Shannons also do weekend driving cover (for 112 driving days a year) which means the Impala has comprehensive insurance but it isn't expensive - she only gets driven on weekends anyway.
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