Jazz had two heel *****s, one for jaundice to test her levels and one for the card. For the jaundice one the pead. did it, and Jazz screamed all the way through. The heel ***** one the midwife did at our home visit, warmed her foot with a warm face washer for a few minutes beforehand and Jazz didn't flinch at all during the test, so definately get them to warm bubs foot first. They have a little machine like the diabetes ***** thing, and them wipe the blood on a card. They needed a vial for the jaundice test and only a dot for the heel ***** card thing so thats probably why she screamed the hospital down.