I'd do the ABA thing too. Are you a member? Could you take her along to a meeting? Normalising breastfeeding and normal baby habits would be very helpful - as you say, she has somewhat unrealistic expectations.
It sounds like she wants advice & help, so if she asks, just tell her what you know to be true (to the best of your knowledge). And refer her to the ABA, an LC, books etc if she wants more info/expertise. She might even benefit from debreifing her first experience with an LC or ABA counsellor. She may discover that she was actually doing much better than she thought.
MadB and Efjay took the words out of her mouth. Go to the class with her, and that will open up a whole lot of discussion between you and your friend, and you could then ask what sort of support she sees you would be able to offer
Yes, great advice and I totally agree. Also, she might listen to you if you tell her that there was no way it was lactose intolerance (babies just don't get this, it is extremely rare and if they had it they wouldn't be able to tolerate any bm or formula from birth), but she might read an article on the subject. The link below explains that babies don't have lactose intolerance and gives some information on what is usually going on and how to make it better: Australian Breastfeeding Association - Lactose intolerance and the breastfed baby. Hopefully having some extra information will help her.
It's so great that you are trying to make things easier for her
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