If you owned a rental, would you bother....

[Beautiful Disaster]

They have to do it and hot water is an essential service. here in qld tenants are entitled to spend 2 weeks rent on emergancy repairs with the repairer listed on the lease agreement no questions asked with the bill sent to the real estate

[toomanyshoes]

They have to do it and hot water is an essential service. here in qld tenants are entitled to spend 2 weeks rent on emergancy repairs with the repairer listed on the lease agreement no questions asked with the bill sent to the real estate

Yep, exactly that. Hot water is considered essential and they have to do it by law, the owner doesn't have a choice

[~Lashes~]

ok, i have just rang them AGAIN, told her it was urgent and noone is getting back to me on the matter, she put me on hold, and has someone coming out at 3, if he can make it. apparently the owner keeps saying it has been organised and im aware of it... funny, i must have missed That call!!
now fingers crossed we can get it done!
thank you all for the help and advice, i wouldnt have called and pestered again, was starting to think it wasnt that urgent!

[toomanyshoes]

Gee your nicer than me, ours died they got someone out to fix it on a friday and they said there might also be something else wrong with it (forget what) "see how it goes" well Saturday morning it was still playing up, rang the RE they said he's busy all weekend so I made them get someone else out.

[misty]

They have to do it and hot water is an essential service. here in qld tenants are entitled to spend 2 weeks rent on emergancy repairs with the repairer listed on the lease agreement no questions asked with the bill sent to the real estate

:yeahthat:

They HAVE to get it fixed. Have a look at your lease, there should be some emergency tradepeople contracts on there. Ring your PM once more and inform them that if they do not get back to you in an hour with confirmation that this issue is going to be sorted out ASAP, you will be ringing one of the emergency tradepeople and having the account charged directly to the LL. Also tell them that they are required to maintain these essential services under the RTA, and that is they fail to do so then you will be taking them to the Tribunnal.

If it were an 'non-essential' service, then they still have to make a concerted effort to rectify it, but the time factors are not as important - and being so close to settlement it likely wouldn't happen. But an essential service is non-negoitable.

[Indadhanu]

Doesn't matter if they are selling or not, until settlement they still hold the title and are still the landlords and as such have a legal obligation to you to fix any repairs that aren't your fault.

[~Lashes~]

thanks for all the replies, it did get fixed a week after it stoped working, the agents finaly realised the owners werent doing it and organised it themselves then sent the bill off.
just waiting to see if setlement went threw so they can start on the door and everything else now

[~Jayne~]

Yeah, I thought that the house had to be settled/handed over in the state it was at the time of accepting the offer - being that the hot water system was working when the application was accepted, I believe the current owners are under obligation to have it repaired?