Real Estate told me to do my laundry!?

[Rivlas]

Can you or someone else quietly video her inspection which will show the state of the house while she is in the picture. That way if she nitpicks head straight down to the RE and see the manager. The way she is behaving is harassment and certainly not on.

But yeah, have someone there with you when she comes.

[Miss.September]

Call her boss/director of the RE. Tell them you are being unfairly harassed and you don't want her to inspect. Tell them they are welcome to, but do not send her as you won't let her in.

We've done that before. We've even had the director send the property manager to DH who was working almost 100kms away because he tried to evict us (he said we hadn't paid rent yet we had the receipts to show it). Once you get the boss involved, it'll be a different ball game.

[Ca Plane Pour Moi]

She sounds really nuts. I'd e-mail her manager with a complaint and ask that someone else does the inspection: it is not the inspection per se that you object to, just this one woman and her attitude. I'd also get the manager to log that it is e-mail communication only with you and that you will complain if this is not adhered to.

I second taking the photographs with time and date stamp. Take photos before and after inspection. E-mail them to the manager before she gets her report in and ask him to look over it, assuming that they don't assign you another agent as per the request you are about to make.

Hugs to you. It is not supposed to be this aggrivating.

[Smoke Jaguar]

She is being a piece of poo. Do what the other girls have suggested, please - take it higher. She is not a free agent and she can't harrass you like this just because of your age (because the rest doesn't fly and this is clearly a prejudice she has, especially to speak with you that way).
She's been caught out in a lie. Go hard!

[black_rose]

Call her boss/director of the RE. Tell them you are being unfairly harassed and you don't want her to inspect. Tell them they are welcome to, but do not send her as you won't let her in.

We've done that before. We've even had the director send the property manager to DH who was working almost 100kms away because he tried to evict us (he said we hadn't paid rent yet we had the receipts to show it). Once you get the boss involved, it'll be a different ball game.

Agree with this, she is crazy and shouldn't be treating you like that.

[Beautiful Disaster]

Call her boss and then report her to fair trading (if in qld)

Do you rent through a large franchise? If you do call their head office too. I used to work for the large yellow black and white one and they take thus stuff VERY seriously.

[Kigga]

Well the inspection was today and as soon as she walked in the door she asked about my 3yr old stepson who was over last time she was and fell in love with her and said, wow the house looks so much better! Which is BS considering I didn't do anything except mop and vacuum again. THen she played with bub, asked his name, played with the dog, we had a nice chat blah blah blah and seemed like a completely different person. Stupid me didn't end up taking pictures since she was just so nice, I forgot. I mentioned that I had talked to the RTA and that the house being 'unorganised' was none of there business and her reply was that yea, but it wears the house down??? I also said I use cloth nappies and hes a really pukey baby so there is always going to be washing in the laundry. But in the end she did say it looks fine, this is the inspection standard we expect and it's all fine. She also mentioned it's up to the owner if we breach, so from what I understand she does the inspection, writes the report, gives it to the owner and then he lets them know whether to come back or not? Oh, and said she didn't mean to offend on the phone, she wasn't in uniform so I'm thinking maybe she's new and feels needs to prove herself or perhaps because the email wasn't addressed directly to her a superior read it and told her off?

[Tinks]

She was nice to you in person last time too. I'd still be complaining about the way she's treated you. It's not right.

[Ca Plane Pour Moi]

I agree with Tinks. Get the photos now. And email her, copy the manager, thank her for the interest in your family and her pleasant attitude and say that you are happy she said xyz about how your home is perfect. Get in before she does OR have a great new relationship, either works.

[Kigga]

This is so hard, I'm absolutely terrified of confrontation. We have nowhere to go and a 6 month old, no savings. His mum lives with his grandparents, they have 5 people in a 3bedroom house already, and they all hate each other. There's no room there and it's an awful environment. My dad lives in a 1 bedroom shack in the middle of nowhere, my mum is in cairns, it's a 22hr drive. I'm scared to start something and get kicked out of this house.

[forshelby]

you can't be evicted for exercising your right to not be walked all over. even if they gave notice to vacate without grounds, if you have nowhere to go you continue paying your rent until you do find something suitable. no tribunal would rule to make you homeless. even if for some crazy reason you were ordered to get out..... you'd have a reasonable time frame.

This woman has harassed, patronized and threatened you with eviction for no reason. I don't think tge landlord would be impressed with that.

[Tinks]

I understand your position but you have the right to be treated with respect. You don't have to be confrontational to stand up for yourself. If you need help writing a letter, all of us in this thread would be happy to help you.

[Smoke Jaguar]

She may have already brought this up with a supervisor and been given a heads up about how to be with tenants?
Regardless, you need the peace of mind that she's not going to shake you up again because that is NO way to live, and it's NOT want renting is about.
You can write a letter and post photos and even mention that the second inspection went really well and her demeanour towards you had changed, which is why you are writing to make sure the attitude the first time never crops up again. You can write it very civilly and politely, it doesn't have to be aggro at all If you need help then write everything you want to write in point form and PM me so that I can draft up something nice and to the point that you can tweak if you like. There might be other BBers who might want to do that, too, and you can pick the one that feels best?

[myturn]

This is so hard, I'm absolutely terrified of confrontation. We have nowhere to go and a 6 month old, no savings. His mum lives with his grandparents, they have 5 people in a 3bedroom house already, and they all hate each other. There's no room there and it's an awful environment. My dad lives in a 1 bedroom shack in the middle of nowhere, my mum is in cairns, it's a 22hr drive. I'm scared to start something and get kicked out of this house.

I also think it would be best to let the agency know about her behaviour, however you need to feel comfortable as well. And it would also be reasonable for you to let that one go this time and just see what happens with this. The whole idea of deling with the issue is obviously confroting to you so don't let us pressure you into something you don't want to or can't or feel too anxious to do. Feel confident though that her behaviour WAS unacceptable and you have the right to follow it up if you so desire. In the meantime do what feels right for you - you can't be evicted for leaving a pile of washing in the laundry.

Deep breath. I am hooping that this report is smooth sailing and you can relax about it all.

[Jennifer13]

Oh , that's just a horrible thing to have to deal with. I'd just put it all in writing and email your concerns to the RE office, asking for her supervisor to be informed. I wouldn't invite confrontation, just let them know you're concerned about the threat re eviction when there was nothing said at the actual inspection itself that indicated anything was out of the ordinary. I'd kinda come from a place of confusion at getting mixed messages.

[Sarena]

Oh don't get me started raving about inspections! We've just bought our own house but were renting for five years, had so many property managers in that time. Some were fine, others were so picky! Drove me insane!
A friend had hers complain because she had crumbs on her breadboard! Perhaps complain to management?

[Kigga]

I think I'll wait a few days and see if we get contacted. If we do I would definitely love help writing a letter, I'm sure a lot of you have had to start out from the bottom, young poor and alone like we have haha, it's awesome having this kind of support from people who understand. I'll update if anything happens

[~*familyof3*~]

Did you hear back yet?