thread: tennant dispute with property manager...on what grounds can a lease be ended?

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  1. #1
    Registered User

    Feb 2009
    2,031

    Offences by landlords and agents

    Your landlord or agent have committed an offence if they do not provide you with the necessary documents at the start of your tenancy including:
    > a Statement of Rights and Duties (booklet from Consumer Affairs Victoria)
    > a signed copy of your tenancy agreement
    > 2 copies of a signed Condition Report (if you have paid a bond)
    > the landlord or agent’s full name, address, telephone and fax numbers
    > an emergency number for urgent repairs that can be used outside business hours
    > in the case of an agent, a statement as to whether or not they can authorise urgent repairs (and if so, the maximum cost they can authorise and their phone or fax number for urgent repairs)
    The Residential Tenancies Act 1997 sets out the rights and responsibilities of tenants and landlords in Victoria. If a landlord or their agent commits an offence under the Act, they can be prosecuted in the Magistrates’ Court by Consumer Affairs Victoria and if they are convicted they can be fined. However it’s up to you to make the complaint and ask Consumer Affairs to prosecute.
    Consumer Affairs Victoria’s Estate Agent Resolution Service (EARS) deals with complaints about real estate agents in Victoria. The service has been set up to help consumers, including tenants who are in dispute with an agent. You can contact EARS on ☎ 1300 737 030.
    Then call VTAC and organise taking these inept morons there yourself. There is no way they can charge you for the antenna fault. I had a Landlord try this on me before. We called to have the antenna repaired. Their tradesman of choice didnt seal the hole he put in the roof and water leaked in causing mould on the ceiling. She asserted because we asked for the antenna repair the mould problem was caused by us. She got ANOTHER tradie in to repair the roof and HE walked muddy footprints all over the carpet.. She then tried to charge us to clean them AGAIN! Obviously we took this to the tribunal and as the fault was an existing problem in the premises, we were not liable for any of her ridiculous extra charges.

    While you are there I would like to see them prove its your fault the ensuite plumbing went awry.

  2. #2
    Registered User

    Nov 2009
    In Paradise
    2,022

    You definately have reason to break a lease.

    technically you arent even in one (the condition report is part of the lease and must be given to youat the exact same time..... Call the Tribunal or whatever its called in your state they will advise you on whatto do and send you the forms or jump online.

    If I have time I will look up the details (of the exact tenants code they are breaking later and post back

  3. #3
    Registered User

    Aug 2003
    VIC
    985

    Thankyou all for your replies so far. Couldnt ring for advice today cause it closes at 4pm the website says. Will definatley call tomorrow. Does anyone know what kind of fine they are charged for not giving us the condition report immediately?
    Thanks

  4. #4
    Registered User
    Add Jennie13 on Facebook

    Apr 2010
    Australind, Western Australia
    402

    I really wanted to get out of a property I was renting (personal issues, and it was an awful house) but i didnt want to pay rent till they found somebody else. I stopped paying rent, but still put the rent money away. They eveicted me, and I payed the rent owed straight away. They couldnt black list me. Thats just a loop hole I managed to get thru in my own experience...

  5. #5
    Registered User

    Aug 2003
    VIC
    985

    Thanks for the replies again I'd rather do this the proper way simply to prove a point to the rude people who cant do their job right.
    Cause I couldnt be bothered with the full details earlier, i didnt mention that it was actually the owner of the business's wife, and our property maangers superior who wrote all the emails and sent all the letters where we caught her out lying to us about when they got the invoices and getting all catty about who should pay it. We have had no communications with the property manager what so ever since we moved in except when we have called her for something