If we had've gone through the agent, things would have been done quicker
Not necessarily ... it just took our agent a whole year and then some to fix a leaking toilet!! 3 inspections and constant reminders, not to mention an ever increasing water bill (water usage actually doubled in a year, all because of the leaky loo!)

Just saying that sometimes agents aren't as on the ball as you'd expect!

AJ - I agree with the pros and cons list, hun - work out which one suits your needs best!