My realestate entered my rent onto their system wrong twice. one they picked up on but one they didnt. I was lucky i technically never fell behind as i made sure i was still aweek in advance when we paid rent. The RE never picked up on the s2nd lot of rent they entered in wrong. It wasnt until i asked for my tenant ledger that i noticed i wasnt as far in advance as i should have been. So yes it is possible that they can miss this.
You should only have to pay the $330 which is what the rent was when it was missed. They should atleast give you some extra time to gather this money together(like they would if you have a rent increase and have to pay extra towards the bond)
We had the same thing happen. A week behind since almost a year ago. They told us at the time and I wasn't sure that I paid it but thought I must have as they didn't say anything again. Then they sent us a remedy to breech thing saying it was behind.
No I don't think they can ask you to pay your current rent. They can only ask you to be paid up to where you need to be paid up to (current, or a week or fortnight in advance). So really you'd only be $330 behind where you should be, if you haven't missed anything else.
I'd give them a call and apologise, say that this was totally unexpected and you don't have an extra $330 laying around so can you please pay off a little bit over a few weeks.
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