Well I got the PPP sorted today - $800 backpay owing for 3 weeks O_o
Considering I only get paid $150 a week that does not compute. Some of the backpay was newstart. I think they are working things out differently now my partner is on a pension - the backpay extended well before my new claim. They are paying me much more than they were before my partner's pension claim went in. Bizarre.
Amazing what you can do after 2 hours on hold and an hour in the Centrelink office. And it was so slow we missed the bank opening hours (why do banks close at 4pm?) even though my appt was at 2:45 so now it'll be another two weeks before we can go back to the bank in business hours ... that's a whole other story.
if your partners dsp was backdated, the impact of your earnings on your newstart prior to the claim being granted would be more
and if you had a kidlet a few weeks ago, you would have no income, so your back pay would be around 410 per fn for full rate ppp
He got a few $hundred backpay a couple of weeks ago, they took close to 3 months to process his claim. I wonder if having backpay owing for my old payment and the new one was the 'system error' that screwed up my claim? I wasn't on newstart very long, I think I was on about 8 weeks when my pregnancy exemption got processed so I ended up with two completely different copies of a couple of forms. Very confusing. The job network people I got set up with pretty much brushed me off when I had my first appt as it was sorta obvious I wouldn't be on longterm.
Actually they're giving me $390 so apparently not the full rate (I have rental income that obviously isn't affected by me not working), but that's still a lot more than I was getting before, and I got the guy to check my income details and they were all there ok. Last time I got PPP $390 *was* the full rate!
Last thing I needed was to get overpaid and owe them so good to see its above board and I'm not going insane
I don't trust the FTA/B to magically fix itself but I'll give it a few days of feverishly checking the self-service website before I call again lol
Still waiting ... they told me they allow 21 days after recieving the baby bonus paperwork before they do your FTA/baby bonus but it might still take longer. They told me when the 21 days runs out - August 3rd. And there seems to be no way to speed the process up.
If there's no backpay coming, then the baby bonus/FTA clearly isn't set up to be a maternity leave substitute payment if it takes a month from sending the forms in to getting paid - longer if they just add it to your regular payment.
That's very slow - I've had the birth certificate for weeks now, it arrived a few days after we posted it in.
Ah, I see now why it isn't backdated - a google for 'how long does it take to get the baby bonus' gets answers ranging from 'a few days' to 'about a week' after you post the forms. I had the baby a month ago and sent the forms in within a day or two and I'm missing FTA from over a month ago.
Starting to get really annoyed that this is taking SO DAMN LONG and the idiot woman I spoke to on the phone last week says they won't even do anything until it has been waiting in their queue for 21 days. So how does everyone else except me get it so fast?
I guess I was just expected to happily divide the $252 they were giving me out between 3 kids for a couple of months until someone noticed the system error on their own and actually told me, or they found me starving in a corner or something cos that plus the rent I get minus rental expenses does NOT cover food/bills/nappies.
As you can see this is starting to really annoy me.
Last edited by deletedit; August 2nd, 2010 at 09:36 AM.
You must be so frustrated! I can't believe it's still processing. Mine has already been processed and paid and DD3 is only a week old. Hopefully not too much longer for you now.
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