Mine took about 3months by memory and I put them in when DD3 was 2weeks old.
2013 BellyBelly RAK Recipient.
Mine took about 3months by memory and I put them in when DD3 was 2weeks old.
Registered User
The aim is around three weeks but a lot of the staff that were processing claims have again been taken away from that role to help people impacted by floods and fire over the last few weeks so processing times will likely be longer again over the next couple off this as they fight to catch up again
Registered User
Mine was Jan last year, and there was a backlog for some reason then too.
Registered User
Honestly, since the Floods-cyclone in 2011, there has been a lot of stuff going on in terms of emergencies (or high call volume) which stops the processing teams actually processing. It's as frustrating for staff as it is for customers when there is a backlog and we can't clear it. Possibly moreso given we deal with many of these cases each day. Very frustrating situation for all involved!
Registered User
9 weeks and 12 weeks here. But me having a baby seems to cause natural disasters, particularly flooding.
Should BB and FTB come in at the same time? Last baby I remember they didn't. This one I don't know, need to check my online letters.
Registered User
they will start at the same time - first payment should be same day - but after that, your ftb will align with your normal ftb payment, and bb will be paid fortnightly from the date it was granted (so they may not be on the same day)
Registered User
7 weeks with DS2. It was only 2 weeks with the triplets though.
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