BG, I changed my CCR to directly debit from my current fees but I cannot find anywhere on the family assist website that says what my childcare frequency is? it tells me to call a number.

I am sure I changed it, should I be getting a confirmation?

I talked to my childcare director but they havent heard anything yet (do they have to chase it up or I do?)

I dont get CCB (ie its 0%), so does that mean its just simply 50% off my current fees?

Thanks