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thread: CCR - how does it work now that they will pay directly to the centre????

  1. July 12th, 2011, 08:42 PM #19
    Miss E
    Registered User


    Nov 2008
    Melbourne
    2,008

    Thanks so much bg - it all makes sense. You're a gem, don't know what we'd do without you!
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  2. July 12th, 2011, 08:46 PM #20
    briggsy's girl
    Registered User


    Dec 2006
    In my own private paradise
    15,272

    Thanks so much bg - it all makes sense. You're a gem, don't know what we'd do without you!
    wait on the phone for FAO consultant all day....???
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  3. July 12th, 2011, 08:50 PM #21
    AnyDream
    Registered User


    Aug 2006
    On the other side of this screen!!!
    11,129

    BG I have BTDT in a banking call centre (mortgages). It's funny the things people get stuck on, not always the obvious concepts. And you don't want to patronise those who have a high level of understanding by over-simplifying either. Just got to feel your way. It's quite an art (and deserves much better PAY recognition, IMO)!!!
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