Last edited by Visitor8; February 26th, 2009 at 09:20 AM.
Oh Heavens, I got that once! I went in to tell them I was married and get my name changed, and the woman wiped out 6 years of defacto history. I went home and checked my online after I did that, and I had nil payment and bills up the wazoo. Called them straight away and some other poor woman spent 2 days manually re-entering ALL my data to fix it!
When they make a mistake - its always a doozy!
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