Family Assistance phone number - anyone ever got through???

[~Gee_Whizzy~]

I did eventually get through, but it basically took the whole day. started trying at 8am and didn't get through until 4.30pm (obviously in between doing things!)

[~clover~]

I ring them if I need to before 10am & usually its not too bad. I waited on hold for maybe 15 minutes this morning, coz I left it a bit late, but if i ring before 9 I usually get straight through.
I was online fine this morning too. Maybe try online very early tomorrow morning, like before 8am.