Holiday payments?

[~clover~]

Ok, me again

I went online to apply for the advance this morning... I have my one off advance payment listed, then under is 'Advance 1', no 'Advance 2'.

So only have 2 listed out of 3 I usually am entitled too. It's said all along that I could apply for 'Advance 2' on December 25. But when I click on 'Apply' it tells me I have no advances available to me at this time... But if my payment went through on Monday (received yesterday, so processed Monday), it should really have been cleared to go through before yesterday anyway, so public holidays shouldn't be holding it off? Or maybe they are? Maybe if I wait til tomorrow it'll be listed & I'll be able to apply?

Anyone have an idea of why?

[briggsy's girl]

It is likely due to the public holidays. Of your payments have changed at all since you last applied, you may not be eligible for enough to apply for advance