PPL claim question

[lady_neon]

I've just completed my PPL claim, and will need to provide our tenancy agreement by 17th August.

We're moving out of our rental on the 17th into our own home.

Should I just change my details to reflect the new address, or just call them and see what they want me to do?

I just hate being on hold!

[jayejaye]

I just hate being on hold!

get used to it when dealing with centrelink!!!!
I would just ring them later and update then.

[Doing my best]

Just from my past experience (and will add I know nothing about ppl), but if they asked for a particular document and you don't supply, it could hold up your payments..

[Doing my best]

So I would be calling to see if they need anything else so when bun comes, it is a smoother transaction.

Would much prefer being on hold now, then with a newborn settling into life and worrying about getting the money..

[briggsy's girl]

Supply tenancy agreement and give evidence of new place at same time. No need to be on hold at all

[chody47]

If you want to update your address later just get the post office to re direct your mail for a while after moving so you don't miss any letters in the meantime.

[lady_neon]

I wasn't on hold that long - only 25 minutes! And suprisingly very helpful and clear. Not what I'm used to from gov departments. I have a feeling the relationship between Centrelink & I is going to be good LOL

So, if anyone needs to know for future reference - the address applicable to a claim is the one when baby is born. So for us as baby isn't due till late September, they have noted we are moving into X address on X date therefore don't need the documents for current address. If that makes sense (but they still need our current address for postal purposes of course).