Could it take more than the 21 days??

[~clover~]

I put my forms in to c'link almost 3 weeks ago.
I rang last week sometime & was told it takes 10 - 14 working days to process. Today is 14 working days.
I was also told yesterday it can take up to 21 days. 21 days is Monday coming.
There is nothing showing on the site yet, so I was wondering if anyone can tell me if it could take longer than the 21 days?
I was told its taking a while to process at the moment. Is 21 days the limit?
I'm waiting for baby bonus & FTB. There's nothing showing changes to that yet either.

Kinda relying on it to catch up on rent & was hoping to make it to my Pop's 80th birthday next weekend, but without it we can't do either