I phoned the ATO this morning and the lady on the phone told me e-tax lodgements are going to take up to 30 days to process at the moment. That's ok, but you'd think they'd put that on their website, rather than saying 14 days.
There is some parts of the system that have gone much faster. To be honest there is no real speed to be gained by calling, but you should call anyway to find out if it is held up by lack of information. Simply put they wont help you until it has been 21 days, and your contact gives them another 21 days. You can't really speed it up at all.
They won't help us until 28 days after, which it has been tomorrow (well for mine it has been 5 weeks, but for some reason they have mine lodged on the same day as DH's even though I did mine a whole week beforehand).
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