I had Glenn come home with a massive lump on the back of his head. I didn't notice till I was drying him after his bath so he had been home about an hour. I called the next morning & the Director said Oh yes he fell. I was fuming but kept my cool but told her I was very annoyed that I was not told of it. She got me to sign the accident report the next time I was in. She told me what happened & that Glenn didn't want Ice on his head, which I confirmed with Evan (the good thing about having the older sibling there, he tells me everything) what happened. I know what Glenn is like so I can understand that the director thought he was ok as he tend to only need a "your Ok" and a kiss & he is off running around like nothing happened. But she should have checked him later on. I mean this fall happened at 2.30pm & I noticed it at 6.30pm & it was still there a week later! I complained to the other staff memebers about accident reports needing to filled in for everything & she agreed & said she does have to remind other staff to do them.
I have since complained to the head office about the director as well. She is a nice lady but she is just to much of a air head!