Can someone please explain my childcare fees?

[cakester69]

I had the same thing happen and they couldnt explain to me why this happened But as you % is increased much higher then I owuld call them and get them to check it out. I explained to them about the price difference and they said its what the system calculates for them.

[Bathsheba]

Don't feel like a dunce... I could never wrap my head around it either!!!! I don't know why it's calculating that way but I recommend calling CentreLink and hoping that you get a good operator! Once I had a fantastic CL staff member explain the whole thing to me... she was a young girl but she simply had a great way with words and she didn't speak too fast! LOL goodluck!

[Fleur]

Thanks guys... I'm glad it's not just me

I'll talk to them tomorrow, I just thought I might get a heads up in case it was something simple I was missing.

I just can't figure it out... I know the % isn't always applied to the entire fee, it's applied to the scheduled fee... but no way can I work out from the figures on my statement, what is going on.
It might be a long chat tomorrow

[cakester69]

How it works is based on a formula its from memory the number of days x the hourly rate x the number of hours cntr is open x your ccb% that figure is taken away from the full fees charged. Hope this helps

[Fleur]

Hmm, well on the bottom of the statement it has (this is a couple of weeks ago)

Percentage 43x110
Session hours 24
Fee $144.20
CCB $41.78
Gap 102.42

and this week has

Percentage 71 x 104
Session hours 36
Fee $210.30
CCB $65.22
Gap $145.08

and none of those figures add up for me?
I'm sure it's something simple I'm missing I'll ask them tomorrow.
I just like to understand things :s

[cakester69]

sounds like the first bill is for 2 day 24 hours and the next bill is for 3 days 36 hours do your days vary

[Fleur]

Yep, 2 days on the first & 3 on the second. But seeing as the CCB is much higher on the second statement I was expecting it to be a bit lower, even with the extra day.