My daughter is a cryer and I've found the staff to be exceptional at our childcare centre. The ratio for our centre is 1 carer for 4 children and 2 carers for 5 - 8 children. The class quota is 8. Everytime my daughter starts to cry one of the carers pick her up and cuddle her. I've also found that with my daughters class, they are all under 15 mths and if one is upset the others will all come and crowd around to check they are alright. It's the sweetest thing i've ever seen, lol.