They should be giving you more information on how it's being dealt with, definitely. You can lodge a fomal complaint if you're unsatisfied with their handling of the incidents. Me, I'd be having stern words with the director and if it happens again, considering a change of kindy.

I'm a bit sensitive though to kindies and their 'sweep it under the rug' tactics, esp. after DS was overdosed on his meds, and they refused my demand to fire the.person who ignored policy. *shrug* It's a tough decision to decide to move your child, but sometimes it's best.

I hope DS is ok.