DD and I did use the day service at CYH, and I found it useful - mind you, I think I lucked out with the mw who we saw for the day - wasn't old fashioned in her ideas, and came up with strategies that I was comfortable with. Which I was very glad about because if that hadn't worked, we were looking into Torrens House. I think there is an age cut off though so might be best to look into it soon, and I think you go through CYh for it.

As an aside, CIO would not work on DD either, the mw I saw at the day clinic said some babies just find it harder to settle and unwind. We ended up with 2 strategies for day and night that worked. daytime was a walk, to begin with she would cry for the 1st 5mins and then be asleep for the lenght of the walk (so we had 2 long walks everyday) but as time went on, I could pretty much do a quick lap of the block and that was enough. At night, we changed our routine and rather than feeding to sleep (DD sounds exactly like your colleagues) we put her in her cot awake and ssshed and patted, if she got upset we picked her up to calm her down and then put her back in the cot - took an hour to begin with, but 20minutes later on.