this is doing my head in my MIL has the SOFEST towels ever and my pride is too big to ask lol so without using the dryer how on earth do you get soft towels? She doesnt have one so I know its not that.

Do you put something in other then softner? cause I do put just about everyone of them on the market in but mine are always so harsh. I spent a mini fortune on my towels and would love for them to feel good again.

TIA