Help! Washing machine not draining, or doing spin cycle ...

[onthefly]

How old is the machine? Is it all electronic?

[Phteven]

Run an empty cycle before a full load and next time hose and soak before washing.

[LuluHB]

If it happens again sans mud . . .

I had this problem but with a front loader so not sure if its the same. Mine was caused by a build up of washimng powder, liquids etc. It apparently upsets their little brains and tells them that there's still soap so they shouldn't spin. I had to run a few completely empty full cycles to really flush it out, and then on every now and then I would run an empty one - no cleaning agents etc

I hope its behaving now.