Okay, now I'm a dealer and have never heard of 'fake' Tupperware. That being said, I have seen people on ebay put Tupperware in the title and description when its not. They say Tupperware-like or something else dodgy. I am going to pop my manager a message now though to double check what she knows and will get back to you.
Tupperware has a lifetime guaruntee (always spell that wrong, think I'd get it right eventually) on ALL plastic products. They have a 30day Q warranty on metal components however, ie knives will be replaced if plastic cracks but not if blade rusts etc. They also do not replace ANYTHING if there is an obvious user error or damage caused to it ie dropping or melting it. All you can do is check with your dealer and see what they can do.
They can't however carry EVERY possible item ever sold and they NEVER guaruntee (see that damn word again) colour. If a product needs replacing but they do not have the same item then they will credit you back for the products so that you can by whatever you like instead.
So in my message I will ask about 'fake' tupperware as well as replacing overseas brought stuff.
Oh and Tupperware and Nutrimetics (as well as others inc Sara Lee) are all owned by the same company.
I've had a reply back and my manager told me that all Tupperware is branded and shes never heard of 'fake' stuff. She also gave me a lecture on selling tupperware on ebay .
She said that in relation to getting overseas items replaced. It is up to the dealer to contact their head office to see if its available in Australia.
So in the end...not much help really lol. Just a case of buyer beware...
Thanks for that Kate, sorry you got a lecture though LOL. I have seen stuff from time to time that is listed in the tupperware category when it clearly isn't tupperware, but everyone avoids it LOL.
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