I bought a King sized doona cover set BN last week for a bargain. Bidding started at 99c so I bid what I thought was fair...psotage was get ready...$25 from Tassie .
Anyway cut a long story short...got it yesterday and it was sent in a 3kg express bag. that was it.
I emailed the seller that although I was happy with the product I think that his postage chargers were not called for....I also told him I run a business and said I wouldnt have one if I ran it the way he ran his.
He told me that his postage chargers were that price because he loses out if the bids are so low on his products....and that the $25 was to cover that plus the 4 -6 hours packaging his goods for postage everyday as he need's to make a wage out of it AND to pay for the GST that he has to pay on ebay. He then said if I didnt like the prodcut to send it back and he'll reemberse me for the item but NOT THE POSTAGE!!!! WTF??!!!!
stupid stupid man.....I copied it and sent it to ebay's reporting centre and have just recieved an email back saying that they are going to investigate the seller as postage and handling costs are just that. They also thanked me for notifying them but cant promise that they will be able to contact me of the out come but things will defently be done.
I have noticed (and almost been caught out) by LOW 99c starting prices but then realised the postage is $20+... they are not allowed to do that i think its in the terms and conditions when you sign up
yep...thats right babe...its in the terms and conditions but the **** emailing me to say he needed it to make up for his lose...****HEAD
Mel...it was $15 pick up...can you believe that???
Sadly since eBay fees went up dramatically i have noticed more and more Sellers doing the same thing ... i too am absolutely sick of it as a postage price is a postage price, it's not called postage to cover costs or loses
eBay need to stamp this out & make their policies clearer for ALL to read !!
I too am an online Seller and i couldn't live with myself ripping buyers off in postage ...
Clearly this man (Seller) doesn't care to have regular Buyers, silly man doesn't he realise they can be the BEST customers to have, let alone the best word-of-mouth for advertising.
Just hope eBay pulls their socks up & gets something done about this as it puts me off to buy there (and i ' use ' to call myself an eBay Junkie for a few years there, LOL)
I cant believe it!!!! I didnt answer the email....but I got a phone call. She didnt even get the words
negetive feedback out before I stopped her....and said that as I told her via email not to contact me again this was classed as harrasement and hung the phone up.
Seller now has been reported and new feedback left from me
Beautiful item.disgusted about over charging of postage to cover loss of cost's
Buyer: nikwildoodle ( 541) 23-Oct-09 19:49
Follow-up by nikwildoodle (11-Nov-09 14:00):
PLEASE stop emailng me and calling me!!!! I will not change my feedback for $$$
now buyers will hopefully know who they are buying from
EBAY - if your not happy report it!!!
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I understand a little bit of overhead, but seriously? An 3kg express bag is only like $11??? Sheesh!
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