Didn't seem self important to me considering they expressed where they had messed up themself too. Seemed kind of reflective as well as offering some practical solutions.
I think there is a difference between needing a mechanic to fix a fault in your car and needing a mechanic to turn your car on for you. I don't think it is saying people need to be experts but to just know the basics, not to make his job easier but for safety and so they know how government changes actually affect them. The danger of just blindly plugging yourself into technology without much awareness for what is actually going on.
And tips on how to inspire kids to be problem solvers of their own technological challenges (could expand to anything though).
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