while working as a pharmacy assistant, I came across so many first time mums who had been sent in by their gps to buy infant formula, being the helpful friendly sales assistant I would ask them ALL about it and get chatting etc, then suss out if they really wanted to do that, give them the belly belly site to go to and a ABA card (which mind u, were all hidden behind our counters "pharmacy policy!") and encourage them to give breastfeeding one more go, I actually got into a bit of strife with my manager for not getting the sales, but hey, I felt better about myself!
p.s. I am also guilty of telling people who were going to buy cornstarch based powders eg: Gaia, how to make it themselves! also told LOTS of people to stay away from all the j&j crap!! I dont know how I ever sold anything!!
Last edited by STARRYSKY; July 17th, 2009 at 09:34 PM.
: adding ps
I would ask them ALL about it and get chatting etc, then suss out if they really wanted to do that, give them the belly belly site to go to and a ABA card (which mind u, were all hidden behind our counters "pharmacy policy!") and encourage them to give breastfeeding one more go, I actually got into a bit of strife with my manager for not getting the sales, but hey, I felt better about myself!
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