I am not sure what clinic you are with but I am with MIVF at East Melbourne and I find the nurses really good (generally speaking). My FS is great too. I have been seeing her for almost two years though and she is more personable now than earlier on. She is extremely busy so she doesn't ring me. She will answer emails though - short and sweet usually! Her office staff are great!

Eta - just noticed you said MIVF... Are you at east melb? PM me the name of your FS