We use Karicare formula and we had similar supply problems last year when the lactose free formula was unavailable. We couldn't get it anywhere in Vic. We searched high and low and had friends on the look out. It went on for over a month. My DD refused all other formula's. When I rang the Karicare 1800 number, I explained to them I had looked everywhere to no avail and so they sent me a tin every time I called them (1 a week). There were no longer term restrictions. It did get to a point where they told me that stock had been sent out to the suppliers and I couldn't get any more sent to me. It took another 2 weeks before it was in the pharmacy but they put some away for me as soon as they got in and I was there 2 hours after the truck dropped them off!!!! I now have a stock in my kitchen pantry! LOL. Anyway, call and try to reason with them. Ask why they are unable to send you more tins as you have tried every store within a certain radius to no avail. Otherwise get friends to call for you!

HTH

MG