thread: Has anyone ever taken back glasses?

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  1. #1
    Registered User

    Aug 2007
    Sydney
    1,691

    Sam, my mum had a pair that after a couple of months still weren't right and were making her nauseous. She took them back and the place she went to was very accommodating. I'm pretty sure they replaced the lenses for free.

    It's definitely worth going back for a friendly chat about the problem to see what options there are. Goodluck

  2. #2

    Jul 2009
    Australia
    5,102

    Yeah i agree that you should go back and speak to them, They cant expect you to have glasses that arent right.

    Your post just reminded me that i need to get my eyes re tested. Thanks

  3. #3
    Registered User

    Sep 2008
    South West Sydney, NSW
    2,454

    I took mine back - when I picked them up the optometrist assured me it would take some time to get used to... after about 4 weeks I was really getting annoyed with them and wasn't sure how long it should take to get used to - it had never been that long with any other changes to my glasses... luckily I did take them back as the wrong prescription had been put in!

    The optometrist's office were very accomodating and have always said if I have a problem to contact them