thread: Has anyone ever taken back glasses?

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  1. #1
    Registered User

    Dec 2005
    6,706

    Yep. Got new glasses, then got terrible headaches. I took them back to a different place in the same company (closer to work rather than home this time) and they re-checked my eyes and found that the prescription I was given was totally wrong (bifocal lenses when I really only needed single vision ones!). There were no problems at all in getting them fixed up.

    Definitely go back - it's not worth screwing around with headaches and not feeling/seeing right. And I've also been reminded that I'm seriously overdue for an eye test!

    BW

  2. #2
    Registered User

    Jan 2005
    Down by the ocean
    6,110

    Will be taking them back now! Thanks for the confidence boost about it

  3. #3
    Moderator

    Dec 2006
    Smidgen-ville
    3,736

    My DH got prescription safety glasses made, and they just made him feel dizzy. He took them back and they checked them out and said that the focal point was incorrect. They remade the glasses and still he had trouble with them. He took them back again, and there were no problems. They suggested he have a full refund as they couldn't quite get it right for him. They were very willing to help and never made him feel bad.

  4. #4
    Registered User

    Jul 2007
    in a super happy place!
    1,008

    Yes! I took my back as they made me dizzy - i thought I was going nuts for a while . They replaced them staight away and now they are perfect.

  5. #5
    Registered User

    Dec 2005
    In Bankworld with Barbara
    14,222

    OPSM offer that as a guarantee when you get glasses from there, so I would assume that other places would do it too.

  6. #6
    Registered User

    Jan 2008
    SE suburbs, Vic
    1,377

    My aunty took hers back after 2 months & found out they had given her the wrong prescription. But they charged her for new lenses & the eye test. I think it was a small shop though that she had been going to since she was a teenager

  7. #7
    Registered User

    Mar 2006
    7,046

    I did. My glasses were suppose to be for driving. They actually made my vision worse at night and I nearly had an accident. I took them back and had my eyes tested somewhere else who said I had perfect vision!

  8. #8
    Registered User

    Dec 2006
    In my own private paradise
    15,272

    i've had goggles all my life (well, all but about 11 months) and have taken several sets back, even as a kid! i knew when things weren't right - and i would always make sure they were right - headaches just make things so much worse. i've even taken contact lenses back

    i know that some of the chain stores can be a bit more exxy, but i love the fact that the shop i go to has my whole history of glasses. i love that, when i was living interstate and lost a contact lens, they could call up the script in another store. and i LOVE that they are great with helping to swap lenses when i'm not happy with them!

    sigh - i need to get my eyes checked again!