thread: Can Jetstar just change our flight??

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  1. #1
    Registered User
    Add krysalyss on Facebook

    Feb 2007
    on the move.....
    2,745

    They probably can. It would be in your terms and conditions of your original flight. They are probably up for negotiating a new flight though. When we had to cancel our plans for Japan after the tsunami there we found them really helpful (once you get onto them through their phone system!). Hope you can get it sorted.

  2. #2
    Registered User

    Jan 2008
    Central Coast NSW
    2,160

    I'm pretty sure they can (bloody fine print) but you should be able to get a refund and book new flights.

  3. #3
    Registered User

    Apr 2009
    Perth, WA
    1,587

    Hi hun,

    Travel agent here *Waves*

    Hate to say it but yes they can. Airlines can make schedule changes at any time. Give them a call and say that the new flight time does not suit and ask what your options are, they have to give you more than one option.

    Good luck xxx

  4. #4
    Registered User

    Dec 2008
    8,986

    I've had several flights changed but they've always been changed to later flights, not earlier. Ring them up and explain why the flight they've changed you to in inconvenient and hopefully they can help.