Just thought I'd pop back in and say I had a pretty good experience too. Apart from making us wait on the tarmac with a 3 month old strapped to me in 43 degree heat for about 5 mins with the engines running and our heads nearly being blown off, it was pretty uneventful.
I would fly with them again but probably not with children. I just felt like the customer service wasn't there. They just didn't seem to go that little bit further to make our flight easier with 3 kids in tow.
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