No, Professor found him in the local paper.

I just contacted the Building Commission, and they said the first thing I need to do is get a form off their website and notify the tradie that I intend to complain. Then he has 14 days to respond, and only then can I lodge an official complaint. I was a bit snarky to the poor guy on the phone, because I can provide written evidence that I've been trying to contact this guy for 4 weeks already, but legally I hafta send this specific form :/