We moved over to St George bank about 9 months ago because the 'big banks' were a pain in the ***!!!

We have what they call a cents saver account which is awesome!!! Check it out online as its a bit of a pain to explain on here but it works really well for us. You are also allocated a personal banker in a branch so basically if you have any questions etc you call a normal number and get straight through to a normal person, rare these days. We are in the process of swapping out credit card over from ANZ (worst customer service ever!!!) to St George as well and I think the SG interest rate was about 13.49% of purchases.