We're going to switch too.

Coming from me, that should tell you something

As soon as I lose my staff benefits (which amount to diddly squat really) we're switching, if not before. We will probably look at ME as DH is a member of an industry super fund. The ILs are using ME and they are very happy.

We are so getting jibbed on our mortgage. Considering I'm staff, that's terrible. And the customer service is abysmal.