That's a joke fo3!!! You shouldn't have to go to the effort of returning it and buying a new one! I haven't been able to get through. Haven't tried today though.
I emailed the given email address on friday morning and a repairer contacted me early monday. Unfortunately the service tech won't travel and gave me the option of hauling my machine to the city over an hour away. Ummmm, no. Samsung are going to have to sort out someone local.
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