So i have just called samsung and let them know that 72 hrs has passed wheres my follow uo? I was then told that according to their notes i was given a phoene number of a repairer and was to call and arrange it MYSELF!!!!!!

No hunny i was NOT told that at all!!!!! And hell no!!! I shouldnt have to do the calling you should!!!

Anyway i was told to have it fixed i would have to arrange it myself....was then given a number.....to a repaiere IN ANOTHER STATE!!!!
Well ive told them where to stick their washing maching and will be returing it to where i brought it and will be buying a new machine and it will not be a samsung,i will also not be buying samsung anything anymore including a phone we will be moving onto your competition..Apple.

So those who have this machine please make sure you keep calling as they are not following through with service