Recently, Medicare spelt DD2's name wrong on our card and apparently we have to order a birth certificate to prove the mistake is a mistake?? It is 100% their mistake as the same paperwork is used for Centrelink and her name is correct on all our paper work with them PLUS I was VERY careful about making this letter look exactly as it should because I was worried this mistake would happen. Just a little bit peeved that I have to pay for their mistake although we would need a birth certificate eventually... right now it is just another expense that we would rather have put off till more required. I am about to call them though to see if it can be avoided because really, it is their **** up!