I am with AAMI for one reason only. (well other than the fact they were one of the cheapest quote). I was the secretary to a solicitor who dealt with personal injury claims - car accidents and the like.
She said that the best insurance company was AAMI. They looked after their customers and were by far the easiest to deal with in terms of starting a claim. That was all I needed to be told. Sometimes its not who is the cheapest, but also how they look after you after you've had an accident that matters.
I'm also with AAMI and have unfortunately had to made 2 claims this year, neither at fault, and they were fantastic, highly recommend them!
My only advice is to read the fine print, especially if you are switching your house insurance, I was with REAL for a while until I read their fine print and it basically said in the case of a house fire, if the fault was from anything electrical (drier, heater etc) the claim is voided! Considering a lot of house fires are caused from this kind of thing I changed over quick smart! So definitely read all the fine print!
The main reason being they do business and landlord's insurance, we have a home based business and a rental, and they have a discount for bundling policies. I'd been with them for years and they were very good to deal with on a claim, but switched to a cheaper one for a while and came back when we needed the more exotic insurances.
Suncorp. Basically because the finance company guy put us onto them. I did check out RACQ but Suncorp seemed a bit better so
I will admit to being lazy though & not doing my homework.
We insure our cars with Budget direct and have found them the cheapest. I've also had two bingles with them. One our fault one the other persons and both times they were great to deal with.
We're with AAMI for everything. They're not the cheapest, but we have never had any problem at all claiming. They're quick and the repairs are always good.
FWIW - My aunty was insured with RACV - they only found out their car was a write-off when they came across it being driven to a wrecker on the back of a tow truck. The repair was only one side front panel worth of damage. When my aunty brought it to the attention of RACV, they got it back from the wrecker and fixed it. Lucky they saw it being towed there! Another friend was with RACV too and they accused him of stealing his own car when he reported it stolen. I like that I can ring my insurance company and they smile over the phone.
We're with AAMI as well. Was the most competitive quote for our car type for where we live.
Have dealth with an at fault claim with them and they have been fantastic.
I also dealth with them as a towie years ago and they were by far the most professional and transparent.
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