Yes it is Taryn! They just called and asked if I'd mind if they moved the app to the week after. I used Swans last time. They were fine. I just really didn't want to have to be transferred there as I had heard so many bad stories (as you do!). But as a backup they were fine. I went to KEMH for my first and they were great (mind you that was over ten years ago!) so I was tempted to use them as a backup but thought that, as I'm already about 25 mins from Swans, if an emergency happened I'd rather go to the closest one!