We didnt go through your clinic but I was a bit disappointed in the initial session, thought there wasnt much to it (perhaps cause they all thought it would work 1st go, sure proved them wrong) but that all said, when it all got too much and breakdown point happened, I could not fault that service. The counsellor was empathetic, understanding and full of knowledge. I guess to start with they just tell you the very basics of what is there and that they are there. I am sorry though that the clinic wasnt as accomodating and 'caring' as you had hoped