Hi Ninah, I have been with SIVF for about two years. I guess after the initial consultation most of the time you will be dealing with nurses except EPU and Transfers. And I find the admin and nurses are all very helpful and the clinic is trying to make everything hassle free as they can, I don't have any compliant during the time I am with them. Dr. Livingstone is quiet good with following up phone calls as well after each cycle, which I find was convenient and cost-efficient .

Cost wise, I know SIVF is more expensive than other clinics, however, I really like that they don't bill you until transfer and claim it directly from medicare straightaway, so you only have to pay the out of pocket expense rather than the whole lot, which makes it so much easier. I usually pay it by credit card, so that also gives us a bit time to get the funds together. I am with City clinic but I hope regional area will have the system.

All the very best with your 1st cycle and I hope the result is successful.